Cloud Backup Service to ensure your patient records, fitting software configurations, and business files are securely backed up, minimising downtime and data loss in the event of an emergency.

✔ Fully Managed & Monitored – Our team handles everything remotely, ensuring your backups run smoothly without any effort on your part.

✔ Disaster Recovery Ready – Whether it’s hardware failure, accidental deletion, or cyber threats, our backup solution provides fast restoration options to keep your clinic running.

✔ 3-Month Retention – Restore data from any point in the last 90 days, giving you flexibility and security against data loss.

Say goodbye to the hassle of contacting manufacturers, downloading, and installing fitting software updates.

As an Otowave subscriber, you’ll have instant access to a growing library of 20+ fitting modules—always installed, updated, and ready to go as new modules become available.

No more scrambling when a walk-in client presents a device you weren’t expecting. With Otowave, you’re always prepared to say, “Yes, we can service you right now.”

You focus on taking care of your clients—let Otowave take care of you.

Managed Service Subscription including:

✔Remote support

✔Patch management for Microsoft and 3rd party applications

✔Enterprise cybersecurity

✔AI driven automations

✔Automatic fitting software updates

✔Ticketing system

✔Direct chat tool

✔Many more

As the HIMSA partner for Noah ES in Australia and New Zealand, Otowave delivers seamless, cloud-based Noah solutions tailored for audiology clinics. Our expertise ensures that your clinic can securely access and manage patient data from anywhere, without the complexities of on-premise servers.

Noah ES is fully HSP (Hearing Services Program) compliant, meeting all Australian medical data regulations to protect sensitive patient information. With Otowave’s support, you can trust that your Noah ES setup is configured for maximum security, reliability, and efficiency, allowing your team to focus on patient care rather than IT concerns.

Otowave’s dedicated helpdesk is tailored specifically for audiology practices. Whether you're facing software issues, hardware malfunctions, or need general IT assistance, our support team is just a phone call away. Our goal is to keep your practice running smoothly, so you can focus on providing excellent patient care.

We provide comprehensive support and competitive pricing on clinical equipment for all types of audiology practices, including:

✔ Fitting systems

✔ Tympanometers

✔ Audiometers

✔ Programmers

✔ Reporting tools

Our team ensures your clinical hardware and software are always functioning optimally, minimizing disruptions in your workflow—while also providing cost-effective solutions for your equipment needs.

Whether you need ongoing IT support or assistance with a specific project, Otowave offers both quoted and hourly rate services. We cover a broad range of IT needs, including:

✔Internet connectivity

✔Networking solutions

✔Data storage

✔Cloud solutions

✔Cybersecurity

✔Hardware and software procurement, installation and configuration

We work closely with you to deliver IT solutions that fit your practice's needs.

In addition to remote support, Otowave has a nationwide network of technicians who are available to perform a variety of onsite IT services. From troubleshooting hardware issues to setting up new systems, we are equipped to handle IT needs in any location across Australia and New Zealand.